ACCOUNTING AVAILABLE · LEGAL IN DEVELOPMENT
← Resource centreSALES AND CUSTOMER RECORDS

From the first quote to a paid invoice

Invoices, customer balances, payment links and what happens when the money reaches the bank.

Why invoicing and accounting belong together

An invoice is more than a document. It records what the customer owes and, depending on the sale, affects income and VAT.

1. Start with the customer and the work

Use accurate customer details, descriptions, quantities, rates and the right VAT treatment. A quote can agree the work first.

2. Keep track of what is outstanding

An unpaid invoice is money owed to the business. Customer balances and the aged debtors report show which invoices need following up.

3. Offer suitable payment options

A business can connect its own Stripe account so customers can pay an invoice by card. The payment service is separate from the accounting record, which still has to show what happened.

4. Match the money received

When the money reaches the bank, match the bank transaction to the right invoice. Don't mark an invoice paid just because an amount looks similar.

5. Use the results

Matched payments, sales totals and amounts outstanding then agree across the reports. Use a credit note when part of a sale needs changing.

Example: A consultant invoices a customer £1,200.00 and later receives a matching payment. Reconciliation clears the balance, and the history stays traceable.

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